Privacy Policy
This Privacy Policy explains how Guest Houses Edinburgh handles personal information collected through this website, including enquiry forms, shortlist requests, and direct communications sent through the site.
1. Who we are
This website is operated under the Guest Houses Edinburgh brand. If you have a privacy question or would like to make a request relating to your data, please use the contact options described on the Contact page.
Contact details provided for privacy-related enquiries:
- Address: 42 Minto Street, Edinburgh, EH9 2BR
- Phone: +44 (0)131 667 1200
2. Information we may collect
- Identity and contact details you submit, such as your name and email address.
- Travel-planning details you choose to provide, such as dates, guest numbers, and trip preferences.
- Messages, enquiry content, and any follow-up communication sent through this site.
- Basic technical data that may be generated by hosting or security systems, such as IP address, browser type, device information, and server logs.
3. How we use information
- To respond to enquiries and provide requested travel-planning or guest house shortlist information.
- To maintain the security, performance, and integrity of the website.
- To send optional updates where you have asked to receive them.
- To comply with legal obligations, resolve complaints, or protect our rights and users.
4. Legal basis
Where applicable, we process information because it is necessary to respond to your request, because you have consented to optional communications, or because we have a legitimate interest in operating, securing, and improving the website.
5. Sharing of information
We do not sell personal information submitted through this website. Information may be shared with service providers who support hosting, security, website operations, or enquiry handling, and with relevant third-party travel providers where that is necessary to respond to a specific request you asked us to help with.
6. Data retention
We keep enquiry information only for as long as reasonably necessary to respond to the request, maintain records, handle disputes, or comply with legal obligations. Where information is no longer required, we aim to delete or anonymise it.
7. Cookies and similar technologies
Information about cookies is provided in our Cookie Policy. If non-essential analytics or advertising technologies are added in the future, this policy and the site disclosures should be updated accordingly.
8. Your rights
Depending on the laws that apply to you, you may have rights to request access, correction, deletion, restriction, objection, or portability relating to your personal information. To make a request, contact us through the details provided on the Contact page.
9. Third-party websites
This website may reference or link to third-party travel providers or accommodation businesses. Their own privacy practices apply once you leave this site or deal directly with them.
10. Policy updates
We may update this Privacy Policy from time to time to reflect legal, operational, or website changes. The latest version will be posted on this page.